ITIL Lifecycle Service Transition Certification Course Hong Kong

Date: 27-Jul-15 to 29-Jul-15
Location: Vertical Distinct Training Centre / Hong Kong / Hong Kong
Category: Education

ITIL Lifecycle Service Transition Hong Kong

The Service Transition Certificate introduces the Service Knowledge Management System, an enhancement of the Configuration Management Database. It includes Managing change, asset and configuration management, release and deployment management.

What are the learning outcomes?
Candidates can expect to gain competencies in the following upon successful completion of the education and examination components related to this certification: -

Introduction to Service Transition

Service Transition Principles

Management and control of all Service Transition activities

Service Transition Related activities around communications, commitment and organisational change

Organising Service Transition

Control and coordination of Service Transition technology related activities

Analysis, justification and selection of the implementation approaches, challenges, critical success factors and risks

Who is it aimed at?
This certificate is aimed at IT professionals requiring a better understanding of the business fundamentals that drive the need for IT services, particularly Service and Business Managers, and those responsible for managing change. This certification is aimed at: -
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