Operations Summit 2017

Date: 27-Mar-17 to 29-Mar-17
Location: David L. Lawrence Convention Center / Pittsburgh / United States
Category: Banking, Finance & Investment Conferences & Trade Fairs

The Operations Summit provides insight and ideas to help your entire d-t-c operations achieve efficiencies and improved customer experiences. From warehousing and workforce management, ecommerce and contact centers, inventory and order management to payment processing; from pick, pack and ship to delivery and returns; technology, automation and systems integration, to transportation and global operations. All need to come together to create one seamless, cost efficient, customer-centric operation.

If you want to get more efficient, make customers happy, reduce costs, develop and retain the best people, ship faster, and find the right technologies and vendors, attend the Operations Summit.

Operations Summit 2017 is the only event that is devoted exclusively to every area of omnichannel and DTC operations & fulfillment, including delivering a seamless customer experience, improving cross-departmental process and communication issues between operations, ecommerce and marketing, benchmarking data to measure efficiencies, supply chain optimization, omnichannel strategy, peak season planning and staffing, free shipping, cross border growth and fraud prevention, returns and more.


Jason Acevedo/Senior Director Logistics and Ecommerce Operations/Limited Stores, Pooja Agarwal/Director Operations/Birchbox, Patrick Allard/Vice President Sales and Business Development/Newgistics, Uwe Bald/VP Intl Business Development/Hermes NexTec, Brian Barry/Senior Consultant/F. Curtis Barry & Co., Curt Barry/President/F. Curtis Barry & Company, Jim Bengier/Chief Customer Officer/Bridge Solutions Group, Jeff Brady/Director Transportation & Logistics/Harry & David, Doug Brochu/CEO/Bridge Solutions Group, Martha Brooke/Chief Customer Experience Analyst & Founder/Interaction Metrics, Erik Caldwell/Senior Vice President Logistics and Supply Chain/Hudson's Bay Company, Scott Casciato/Director Omnichannel Call Center Strategy/Dick's Sporting Goods, Taylor Clayton/Senior Manager of Customer Experience & Fulfillment/Chubbies Shorts, Ben Conwell/Senior Mng. Dir. and Nat'l Practice Leader Ecommerce Fulfillment/Cushman & Wakefield, Logan Crane/Director of Operations/Boll and Branch, Jeff Davidson/Vice President Global Operations/I

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