20:20 Customer Experience: Financial Services, London, 2017

Find out what developments are set to drive change in the next three years and beyond at 20:20 Customer Experience: Financial Services. With a new look agenda focusing on the forward-looking innovations rumbling the industry; dive into presentations, panels and the new – and even our Hackathon60 – to uncover the secrets pushing the industry towards true customer-centricity.

"A fast moving and interactive conference that explored a wide range of customer experience elements."
Head of Customer Experience, Principality Building Society

"Some excellent speakers with insightful views both interesting and useful takeaways."
Associate Director, Fidelity International


Tracy Garrad, Samantha White Phoebe Hugh, Anne Melchiorsen, Ruth Handcock, Mark Evans, Robert Hanrahan, Rod Willmott, Matt Poll, Amy Miller, Nicola Millard, Douglas Badham, Anthony Scammell, Ishaan Malhi Alex Letts, Renaud Million, Chris Jolly,

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