UX in Higher Education Melbourne August 2017

Date: 29-Aug-17 to 30-Aug-17
Location: Ibis Melbourne Hotel / Melbourne / Australia
Category: Education Conferences & Trade Fairs

Digital touchpoints are the most important contact channels for tertiary education providers. They are a critical point of contact for prospective students and remain a significant resource for current students throughout their user journey.

As an essential communication channel for internal and external stakeholders, universities cannot afford for their digital assets to be unwieldy and inaccessible.

UX is a crucial part of an integrated CX strategy and is the key to delivering quality digital experiences. By embedding user experience throughout the development of digital products, universities can improve usability, create sustainable digital assets that meet user needs and reduce future costs.

How can your university achieve consistent user experiences across marketing, ITS, library and faculty websites, platforms, and websites?

The 'UX in Higher Education' conference will enable you to:
- Foster a culture of UX focus across various teams responsible for your digital presence
- Communicate the value of UX principles and practice to gain buy in from your leadership
- Engage students, staff and other key stakeholders in UX research
- Map the user journey to identify user needs and pain points
- Design and implement improvements to UX within constrained resources
- Connect digital student experience to the physical experience

Who will attend?
Directors, managers and practitioners from Universities, TAFEs and RTOs with User Experience responsibilities across:
- Digital Marketing
- Digital & Creative
- Web Strategy & Services
- Online Learning & Support
- Library Services
- Customer Experience


Billy Lee, David Als, Christine Burton, Dan Martin Smith, Paula Bray and Jenna Wallis

Go to event website

EIN News provides powerful, real-time media monitoring, news aggregation & syndication services. Read the latest news about this topic. See: