Supplier Relationship Management (SRM) – 2-Day Intensive Training Workshop

Date: 17-Oct-17 to 18-Oct-17
Location: Park Plaza County Hall / London / United Kingdom
Category: Education

A high impact, activity-based course built around the Positive Purchasing ‘Orchestra of SRM®' and 5A™ SCR (Strategic Collaborative Relationship) process to help any practitioner involved in managing and interfacing with suppliers secure greater value, performance, effectiveness, innovation and security of supply as well as reduced supply chain risk. Delivered by experts, the course will enable delegates to identify those suppliers who are important and why, and provide the tools and approaches to determine and effect the right interventions with the right suppliers. We bring the training to life through a mix of inspirational tuition, facilitated debate, group work & case studies. This course integrates fully with Category Management.

By the end of this course you will be able to:
•Describe what makes some suppliers more important than others
•Describe the different approaches & types of intervention for important suppliers
•Apply a series of approaches to better manage a supplier
•Identify and drive in appropriate relationships
•Apply simple contract management principles
•Conduct a supplier review meeting
•Manage supplier performance and deal with issues or the need for improvement
•Develop joint working approaches for strategic relationships to collaborate on key initiatives
•Identify how a strategic supplier can help drive business growth or create competitive advantage

•The buyer/supplier relationships
•Why we need an approach for key suppliers; the value possible from a well-managed relationship
•Supplier segmentation and what makes some suppliers important or strategic
•Seller’s perspective and agenda
•Supplier Performance Measurement & developing KPIs
•STPDR process for driving supplier improvements
•Contract management
•Managing relationships with suppliers (business-wide) and supplier interface mapping
•Strategic Collaborative Relationships and how to manage them
•Creating joint working and collaboration


Jonathan O'Brien

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