5th Annual National Forum on Patient Experience

Date: 26-Sep-17 to 27-Sep-17
Location: Holiday Inn Toronto International Airport / Toronto / Canada
Category: Healthcare & Pharmaceuticals Conferences & Trade Fairs

Improve Outcomes, Quality of Care, and Transform your Patient Experience!

In the wake of the Patients First Act and medical-assistance in dying (MAID), funding cutbacks across the board, and new Accreditation standards, it is now more important than ever for you to put your patients at the centre of your care.

Discover where PFCC is heading on a national level, and what your organization needs to do to improve:

• ROI in PX: Demonstrate the value of PFCC to leadership and staff
• MAID Legislation: Effectively communicate and maintain trust
• Patients First Act: Gain insight directly from the Ontario Ministry of Health and Long-term Care
• Staff Experience: Ingrain PFCC through staff engagement and education
• Home and Community Care: Engage with hard-to-reach patients

Come together with leading healthcare experts at Canada’s first and longest-running conference on patient experience!

Top Speakers:

Nancy Naylor, Associate Deputy Minister, Delivery and Implementation, Ontario Ministry of Health and Long Term Care

Neil Churchill, Director for Patient Experience, NHS England

Sholom Glouberman, Philosopher in Residence, Baycrest Centre for Geriatric Care

Patricia Sullivan-Taylor, Executive Lead, Policy and Partner Engagement, Health Standards Organization and Accreditation Canada

Andreas Laupacis, Executive Director of the Li Ka Shing Knowledge Institute, St. Michael’s Hospital

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