Conflict Resolution

Date: 18-Jun-19 to 18-Jun-19
Location: Central London / United Kingdom
Category: Education

Conflict is often avoided at all costs, but it can be a good thing. By challenging each other in a safe, collaborative space, we can reach the best ideas and outcomes. However, unresolved conflict can cause problems within teams and lead to communication issues and lost productivity. To improve effectiveness and create happier places to work, skills for managing and resolving conflict are key.

This course will help you understand the nature of conflict; triggers to conflict, different motivation and communication styles and show you how to implement strategies that address and resolve conflict. Utilising behavioural and neuroscience and introducing skills from self-awareness, Emotional Intelligence and Neuro-Linguistic Programming, this course will combine theory, discussion, interactive exercises and role-plays.

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